We collect the following information from our Web sites (CostaRicaGuide.com & MapCR.com):
1. Information volunteered by the visitor, such as travel requests and/or site registrations.
2. Aggregate information on what pages visitors access. We Do Not attempt to discern who is looking at a page, but we pay attention to how many people look.
3. E-mail addresses of those who communicate with us via e-mail.
We do not send unsolicited or junk e-mail or sell or share your e-mail address.
If you request assistance, information or updates you may receive a response from a Toucan Maps Inc. employee or a Pacific Trade Winds S.A. (our Costa Rican affiliate) employee.
If you place an order we may contact you by e-mail if we have questions about the order.
If you change your mind and do not want to receive any more communication from us please let us know.
POSTAL ADDRESS USAGE
We do not send junk mail or sell or share your postal address.
If you purchase a map from us we will receive your postal address from our credit card processing system and will use your address to ship your product.
If you purchase travel, Pacific Trade Winds will request your postal address and use it to send a free Waterproof Travel Map of Costa Rica, wildlife guide, luggage tags as well as a letter including tips and instructions for a worry free trip.
TELEPHONE NUMBER USAGE
We do not make telemarketing calls or sell or give your phone number to telemarketers.
If you provide your phone number we may contact you regarding orders you have placed or questions you have asked.
TRAVEL PLAN INFORMATION
If you are planning a trip with us Pacific Trade Winds may share information about the trip plan with other members of your family or party who are also involved in planning the trip.
If you purchase a trip from us Pacific Trade Winds will share your information with tour, transportation and lodging providers for the sole purpose of ensuring your reservation or the intended service. We do not provide any credit card information to these providers. They are paid by bank transfer from our accounts and are never privy to any of your credit card or other financial information.
Costa Rica Guide, Toucan Maps Inc.
Our postal address is:
934 W. Oak Street
Fort Collins CO 80521-2516
We can be reached via e-mail or by telephone at (970) 224-9660 or Pacific Trade Winds in Costa Rica Toll Free at 1-866-819-0197